ManagedCare
IT That Works Like It’s Part of Your Team
We don’t just support your systems, we help you run smoother, safer, and smarter.
Scalable IT Solutions for Your Goals
With our ManagedCare services, you get reliable IT support tailored to your business. Whether you need a fully managed setup, flexible coverage, or help backing up your internal IT team, our programs are built to fit your goals and budget.
Our IT services help you:
- Minimize Disruptions
- Control Your Costs
- Improve Your Security
- Make Informed Decisions
- Grow with Confidence
Did you Know: 73% of Canadian SMBs reported experiencing a cybersecurity incident in 2024—including phishing, malware, or business-impacting disruptions*
Our Managed & Co-Managed IT Service Options
Choose full or shared IT support—flexible solutions tailored to your needs.
01.
ManagedCare Complete
Full-service IT management with unlimited support, expert guidance, and long-term planning built in.
- Unlimited help desk support and issue resolution (remote or onsite)
- Strategic IT planning with dedicated Client Success & vCIO
- Built-in governance and compliance support
02.
ManagedCare Flex
Get all the benefits of Complete at a lower price—includes support hours during the day, with flexible options after hours.
- All the benefits of Complete, at a lower price
- Includes a set number of support hours during business hours
- After-hours and extra time billed as needed
03.
Co-ManagedCare
Already have an IT person or team? We’ll back them up with tools, escalations, and senior engineers when it matters most.
- Senior engineers for escalated issues and complex projects
- Shared tools, patching workflows, and ticketing systems
- Admin support, templates, and clear leadership reporting
“For more than nine years, Reis has been our office’s IT department, and we can’t do without them!”
– Beverley Cunningham
What You Can Count On
Proactive IT support with strong security, reliable backups, clear reporting—and a 30-day satisfaction guarantee.
24/7 Monitoring & Maintenance
Real-time monitoring and proactive upkeep to prevent disruptions.
Timely, Verified
Patching
Regular patch management with planned updates and full validation.
Built-In Security from Day One
Baseline protections like EDR and DNS security, with optional 24/7 SOC coverage.
Reliable Backups &
Recovery
Oversight and testing to ensure your data is safe and recoverable.
Clear Visibility
Asset tracking, documentation, and monthly health and risk reporting.
Seamless Vendor Coordination
We handle tech vendors so you don’t have to.
30-Day Satisfaction Guarantee
If you’re not happy, we’ll make it right—or apply a service credit up to 50% of your monthly fee.
Industries We Work With
We treat your business like it’s our own, working as your dedicated IT team with enterprise-grade solutions, proactive security, and responsive support.
Manufacturing
Construction
Retail & eCommerce
Professional Services
Medical & Dental
Lets Talk – IT That Just Works
Whether you’re growing fast, feeling the strain of outdated systems, or just want a better partner—let’s chat.
