About Us

Over 20 Years of Helping Organizations Run Faster, Safer and Smarter

Since 2001, we’ve helped hundreds of businesses turn IT from a source of stress into a strategic advantage. What started with founder Henrique Reis’s commitment to listening carefully and delivering smarter solutions has grown into a full-service IT and cybersecurity partner with a 99.5% client retention rate.

 

Headquartered in Ontario, Canada, with offices and team members around the globe, we bring both local insight and international expertise to every client we serve.

 

Our goal isn’t to just keep your tech running, it’s to make the tech work harder for your business. With less downtime, fewer distractions, and faster decisions, you can move forward with confidence.

"The staff at Reis are top-notch! They are a pleasure to work with and they handle our issues with urgency and care that is appreciated.”

- Franks Maintenance Products Inc.

Our Mission

Be the trusted IT partner that helps businesses run faster, safer, and smarter.

We design, secure, and manage technology that turns IT into a competitive advantage, so our clients can focus on growth, not firefighting.

Our Values

We deliver measurable results through integrity, innovation, and commitment to excellence.

Relationship First

Relationships are everything. By truly listening and stepping into someone else’s shoes, we approach every interaction with empathy and care. Whether it’s our clients or our teammates, we prioritize understanding, compassion, and treating everyone like family.

Team Above Self

There’s no room for egos here. Our success is built on the strength of our team, and we stay committed to supporting one another. Honesty, openness, and collaboration define how we show up every day—always putting the team’s goals ahead of individual desires.

Own It

Accountability is key. We take responsibility for our actions, keep our promises, and always follow through. By owning challenges and solutions alike, we build trust and ensure that no task or obstacle is met with excuses

Stay Curious

Curiosity drives innovation. We don’t settle for the status quo—we ask questions, explore possibilities, and strive for excellence. By challenging assumptions and embracing the “why” and “what if,” we continuously evolve and discover new opportunities to improve.

Positive by Nature

Optimism is in our DNA. We choose to be positive, give others the benefit of the doubt, and face challenges with confidence in the future. With a coachable mindset and a belief in what’s possible, we inspire growth and success in everything we do.

What Sets Us Apart?

Whether you’re a fast-growing startup, a multi-site manufacturer, or a healthcare provider with compliance needs, we tailor the support and infrastructure to fit your exact goals.

20+

Years of Trusted IT Expertise

100%

Security-First Design: Layered Defenses, 24/7 SOC, and Built-In Protection From Day One

5:1

Client Success Team Model: vCIO, TAM, CSM, Project Lead & Director, Built for Strategy, Not Just Support

24/7

Global Coverage from Ontario to Kuala Lumpur. No Third-Party's Involved.

100%

Tailored IT & Security Solutions

How We Work

We don’t believe in one-size-fits-all IT. We embed ourselves into your business to understand how you work, and where you’re headed. Then we design right-sized, secure systems that scale with you.

 

We offer:

Fast, Friendly Help Desk Support

Strategic IT Leadership (vCIO & Client Success)

Cybersecurity Built-In from Day One

Clear Roadmaps and Regular Reporting

Proactive Maintenance, Not Just Problem-Solving

Affiliations

Our affiliations demonstrate our commitment to excellence and industry best practices, keeping us connected to leading standards, innovations, and trusted solutions.

See How We’ve Helped Businesses Like Yours

Explore real-world stories of how we've helped clients overcome IT challenges and grow with confidence.

Meet the Team

Get to know the people powering your IT. Our experienced, local team is dedicated to keeping your business running smarter, safer, and stronger.

Let’s Talk IT That Just Works

Whether you’re growing fast, feeling the strain of outdated systems, or just want a better partner—let’s chat.

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