After two years of uncertainty, we’ve had to adjust and implement new procedures at such a rate that we’ve accelerated the way in which we use technology in day-to-day life.
QR codes, digital communications and app-based services thrived during the lockdowns and our ability to remain online and connect with others was a highlight of 2021. Below we share some top trends that we expect to see in 2022.
Integration of Augmented Reality
This technology is already changing many industries and helping people to do their jobs with lower costs and increased efficiency. Augmented Reality, also referred to as AR, is the layering of digital information and objects over our view of the real world. So how does this work? AR is supporting businesses through the visualization of information, providing interactive instructions, remote guidance and knowledge sharing and training.
AR has become the training solution for the working environment helping employees develop skills needed for their job.
The gaming industry will stay the highest driver for AR. Design, Healthcare and Engineering industries will see huge benefits from AR in 2022.
Hybrid Work and Video Collaboration
Video collaboration software has become a key component in the workplace following its huge surge of demand during 2020. Microsoft Teams experienced a 3,891% growth rate between February and December fo 2020! Zoom, Webex, Slack have enabled us to communicate effectively and deliver results from remote locations across the globe.
Hybrid work looks to be the future of the workplace. Tech companies
are focusing efforts on advancing their video collaboration software. The global video conferencing market is projected to grow from $6.28 billion in 2021 to $12.99 billion in 2028 at a CAGR of 10.9% during the forecast period.
Meta and Microsoft have created “immersive meetings” that will allow people to meet in the virtual space, with or without a virtual reality headset. Microsoft 3D avatars will represent a person in a remote Teams meeting without a webcam, it will use AI to imitate movements and gestures to bring your physical presence into the meeting. We can look forward to this being released in 2022.
Hyperautomationis the shift of bringing together multiple technologies and solutions that help improve decision-making and processes within businesses.
Video communication tools evolved super fast and there was a dependency on online services that meant businesses could continue. The reality however is that for these things to happen, companies had to upgrade their technology, data management, payment systems and IT infrastructures and automate many other parts of their businesses.
The prediction for 2022 is that people and companies will remain distributed and there will still be a need for tech and new software demands an enhanced process to unite and combine the multiple solutions being used. AI technology will continue to be the route for businesses seeking to cut costs and improve efficiency.
Artificial Intelligence will shape our future
AI is more than just chatbots and self-driving cars. Sundar Pichai, the CEO of Google, has said that “Artificial Intelligence will affect humanity more than fire, electricity and the internet.”
Within the next few years, we will see AI will starting to be more integrated into business processes and not only be used to replace human tasks but to provide information and allow humans to make better decisions.
According to the IDC, 30% of organizations use forms of behavioural economics and AI and/or machine learning-driven insights to nudge employees’ actions, leading to a 60% increase in desired outcomes by 2026.
AI will continue to play an important role in the sales process and marketing by helping to reach audiences and optimize strategies. AI will help with data breaches and improve cybersecurity. AI provides much-needed analysis and threat identification, spotting malware on a network, guiding incident response and detecting intrusions before they start.
The pandemic has sped up the process of the importance of digital communication in the workplace. In 2022, we will see more companies transforming their ways of working and workflows.
Whether this means more digital communication for workers, better security to match our demand for digital or new task-management solutions, businesses will become more data-driven.
According to a study by Accenture, it shows that even though data‑driven organizations experience annual growth of over 30%, over 80% of businesses don’t have a solid data strategy to maximize the potential of their data. One of the impacts of the pandemic was the need for greater flexibility. Digital technology has helped businesses innovate their ways of working and reimagine their products and processes as a result.
For our clients in the construction industry, you are probably familiar with BMI (Building Information Modelling). This is driving the digital transformation forward in the construction and architecture sectors.
BIM is the guidance or the set of rules that are set out to be followed during the construction process to improve efficiencies and make the entire project easier to coordinate.
BIM enables this information to be brought together from multiple sources, stored in the cloud and ensure that it is accurate, detailed and functional. Plus, with a more digitally-focused workflow with teams based across multiple locations, a shift towards these standards removes the complications of needing to be in the same room or physically on-site.
The key drivers for business in 2022 are speed, accessibility and efficiency. We will continue to see a shift to a world that is dictated by digital solutions and futuristic technology.