From developing solutions to meet your company’s IT needs to detecting cybersecurity threats, our experienced in-house IT team provides comprehensive services focused on anticipating, planning, and managing your IT software and hardware requirements to meet goal and budget.
At Reis Informatica we act as your dedicated IT team. We have over 20 years of experience as the IT managed services provider for small and medium sized business (SMBs) across Ontario from Windsor through to Guelph, Cambridge, Kitchener, Waterloo and the Greater Toronto Area and into Kingston, Ottawa and Sudbury. Our proactive client support and IT consultants resolve daily IT issues, provide alignment of scalable solutions, implement robust security measures, and develop strategic IT roadmaps to optimize your business operations. Our services empower you to maintain control of your IT environment while benefiting from cost-effective, tailored solutions that ensure your systems run smoothly and securely 24/7, without the excessive overhead of an in-house team. This allows you to focus on your core business activities while we handle your IT challenges with expertise and dedication.
Our support includes our Client Success Team that acts as an extension of your business, providing strategic guidance and technical alignment to meet your IT standards, goals, and budget.
Our Virtual Chief Information Officer (VCIO) and Technical Alignment Manager (TAM) analyze, align, and strategize your IT needs to bolster long-term business success. Our services include crafting a robust Technology and Asset Roadmap that aligns IT initiatives closely with your business goals, promoting sustained growth and operational efficiency.
Our CSMs are dedicated to ensuring your goals are achieved with proactive support, ongoing metric monitoring, and strategic problem-solving for maximum value.
Our capabilities include expert Project Planning and Execution, overseeing IT projects from inception to completion, ensuring they meet deadlines and stay within budget.
We also specialize in Vendor and Asset Management, optimizing vendor relationships, managing asset lifecycles, and enhancing budget efficiency through strategic upgrades and retirements.
Our in-house SOC employs advanced technology for continuous monitoring, detection, and prevention of cybersecurity threats. Our team alerts and takes action on identified threats which you can track from your personalized dashboard.
Software patches and IT issues can be handled off hours with 24/7 support across our four global locations in: Kitchener, Ontario; Sao Paolo, Brazil; Lisbon, Portugal; Kuala Lumpur, Malaysia. We ensure your IT infrastructure remains robust, secure, and optimized, providing business continuity.
We provide a range of enterprise IT services and solutions tailored to meet your needs.
Help Desk and Technical Support
Our dedicated team provides reliable assistance and troubleshooting for all your IT issues.
Cloud Services
We offer complete cloud computing resources, including migration, management, and robust security measures.
Cybersecurity Solutions and Expertise
Our Security Operations Center provides expertise and advanced technology to allow for continuous monitoring and proactive threat detection to safeguard your business.
Network Infrastructure Management
We specialize in setting up and maintaining network equipment and configurations to ensure optimal performance.
Data Backup and Disaster Recovery
Our comprehensive solutions guarantee data integrity and swift recovery from natural disasters, cyber attacks, or other incidents.
IT Alignment and Roadmapping
Our IT consultants provide strategic advice and planning for IT infrastructure, projects, and investments to align with your business objectives.
Vendor Management
We manage relationships and contracts with IT vendors to optimize services and control costs effectively.
Compliance and Regulatory Support
Our expert guidance and best practices provide the confidence to allow you to navigate IT security, data privacy, and compliance requirements.
Co-Managed IT Services
We understand that in-house IT teams sometimes require quick additional support without the need for fully managed IT services. Our tailored service offerings allow companies to choose the specific services they require. Our experts collaborate with your experienced IT team to enhance support and efficiency for your identified IT requirements.
Your company’s data integrity and IT systems are critical to its success. Outsourcing IT services to Reis Informatica allows you to extend your IT team without the added costs of hiring additional staff or maintaining a full IT support department. Partnering with a managed IT services provider offers numerous benefits:
With over two decades of experience, Reis Informatica has forged valuable partnerships across diverse industries. We possess a deep understanding of your market’s unique challenges, delivering tailored managed IT solutions essential for sustained success. We provide managed IT solutions to companies in various industry sectors such as: Aerospace, Agriculture, Accounting, Construction, Food, Finance, Manufacturing, Medical, and Technology.
Risk Free. Money Back Guarantee
Reis Informatica has a dedicated integration team and a well-defined structured approach to streamline your transition to managed IT services. Our method minimizes disruptions, delivering a tailored IT managed solution that aligns perfectly with your goals, budget, and long-term satisfaction. Follow our proven 5 step approach confidently to optimize your IT strategy and ensure seamless integration with minimal downtime.
Understand client needs and goals for effective IT solutions partnership.
Conduct thorough audit of current IT systems, hardware, software, and network infrastructure to identify strengths, weaknesses, and improvement opportunities.
Develop detailed migration plans and schedules, coordinating with internal stakeholders to ensure seamless data and system transitions.
Test integrated systems and technologies with our infrastructure and monitoring tools. Identify areas for optimization. Provide comprehensive employee training on new systems and updated IT support procedures.
Introduction and meetings with Client Success Team provides continuous support. Client Success Manager works with client to ensure IT and business goals are planned for and met.
Discover How Strategic Technology Solutions Transformed Their Businesses
Reis Informatica has been a trusted partner of Pano Cap Canada since 2008, and their support has been nothing short of exceptional. One of the key advantages of partnering with Reis Informatica is their deep understanding and technical expertise in manufacturing and industrial systems ensuring that our production lines remain uninterrupted and efficient. Reis Informatica has played a pivotal role in moving various parts of our infrastructure to the cloud, enhancing our agility and scalability. Their robust cybersecurity measures have safeguarded our network operations, allowing us to focus on our core business without worrying about potential threats.
We have had the pleasure of working with Reis Informatica for over 18 years. As a leading airport logistics company serving some of Canada's largest airlines, our IT needs are complex and critical. Reis Informatica played a critical role in moving a private network connection from a Data Center into Azure for us and our client, Air Canada. This project also included transitioning a unique Rogers data connection to Azure. Their team was indispensable in ensuring the seamless execution of these complex tasks. The proactive approach of their Client Success Team, combined with their innovative solutions, has allowed us to stay ahead of technological advancements and maintain seamless operations.
Clarion Medical Technologies has been partnering with Reis Informatica since 2018. Reis Informatica handles all our network infrastructure and enterprise networking, offering crucial assistance to our frontline IT help desk specialists. Their Client Success Team has been outstanding in delivering comprehensive roadmaps that guide our IT strategy and budgeting processes. The close partnership we have developed has been characterized by reliability, innovation, and a deep understanding of our business needs. Their proactive and collaborative approach has been essential in helping us achieve our goals. I highly recommend Reis Informatica for any organization seeking a strategic and dependable IT partner.
As the President of SG Cunningham Ltd., I have had the pleasure of working with Reis Informatica for the past 13 years. Throughout this time, their Managed Services and cybersecurity expertise have proven to be the best insurance for our company. Reis Informatica ensures that our business remains responsive and secure, providing peace of mind for our clients, staff, and contractors. Their dedicated support and proactive approach have been instrumental in our continued success, and I highly recommend their services to any organization looking to enhance their IT infrastructure and security.
Contact Reis Informatica today to schedule a free assessment. Let us partner with you to unlock the full potential of IT technology.
