What are ManagedCare services?
A managed service provider (MSP) is a company that remotely handles all your business’ IT needs, from infrastructure monitoring to software updates, or augments your own IT department, supporting everything from low-priority tickets to strategic IT projects.
Reis Informatica has offered ManagedCare IT services for more than a decade. We have fine-tuned it to help you get exceptional results. We know what it takes to create a successful partnership, whatever your IT and cybersecurity needs are. Learn more below about the two plans we provide and what will work for your business.
Two ManagedCare PLANS
You can reduce the cost of managing a large and complex network by up to 40%. With real-time performance reporting and trend analyses. Reis Informatica will manage critical issues before they affect your network’s performance and availability.
Our experts conduct a variety of management functions to improve the operation of your LAN, WAN, voice, and virtual private networks.
This is our all-inclusive support plan. It gives you 24/7 coverage and a worry-free, fixed-cost IT environment.
You will receive…
- ongoing and backup monitoring
- antivirus software
- patch management
- a proactive, automated help desk
- monthly executive summary reports
- security administration; a network policy
- guaranteed response times
It also includes the labor costs for any service-related issues on contract-covered servers, workstations, and devices, regardless of when the work is performed.