What are ManagedCare services?
Whether you’re a business owner or a seasoned IT professional, using managed services can make your job easier. Our Managed Services (or as we call it at Reis “ManagedCare Services”) help to streamline and manage your technology allowing you to focus on business performance, not systems performance.
Our culture of commitment to client success is what sets us apart from other companies. With our team of talented IT specialists, we are committed to building solutions focused on customers’ needs and providing superior customer service. Our team is always here to help you control costs and reduce risks when managing your IT.
The benefits of a larger IT department with Managed Services
Our ManagedCare services will boost your department’s efficiency and effectiveness in three key ways. Learn more below.
Staffing
Avoid hiring more staff and get the support you need with our ManagedCare services.
Specialization
Augment your IT department with our specialists and targeted monitoring systems.
Selection
Have us manage one section of your IT department or the entire thing. It’s up to you!
Reis Informatica has offered Managed Services for more than a decade. We have fine-tuned it to help you get exceptional results. We know what it takes to create a successful partnership, whatever your IT and cybersecurity needs are. Learn more below about the two plans we provide and what will work for your business.
Choose from
Two ManagedCare Service PLANS
ManagedCare™
STANDARD
You can reduce the cost of managing a large and complex network by up to 40%. With real-time performance reporting and trend analyses. Reis Informatica will manage critical issues before they affect your network’s performance and availability.
Our experts conduct a variety of management functions to improve the operation of your LAN, WAN, voice, and virtual private networks.
ManagedCare™
COMPLETE
This is our all-inclusive support plan. It gives you 24/7 coverage and a worry-free, fixed-cost IT environment.
You will receive…
- ongoing and backup monitoring
- antivirus software
- patch management
- a proactive, automated help desk
- monthly executive summary reports
- security administration; a network policy
- guaranteed response times
It also includes the labor costs for any service-related issues on contract-covered servers, workstations, and devices, regardless of when the work is performed.