Switching from another MSP to Reis Informatica is Easy!
Switching IT service providers used to be a daunting task—time-consuming, costly, labour-intensive, and downright frustrating. But with advances in technology, the process has become far more manageable. Proper planning allows you to seamlessly and painlessly transition to a new Managed Service Provider (MSP).
At Reis Informatica, we understand the challenges of switching IT companies. Our goal is to make your transition as smooth as possible. Here’s how you can switch to Reis Informatica effortlessly.
Switching MSP’s is easy with the right provider
Steps for a Smooth IT Service Provider Transition
1. Document Your Assets
You can start by inventorying all your IT assets. This includes hardware, software, networking components, operating systems, and data storage—whether on-premises or in the cloud. Compile a list of passwords, application support information, and critical company contacts with their email addresses and phone numbers.
Documenting your assets beforehand ensures you have all the necessary information ready, so last-minute scrambles for passwords or contact details don’t delay your switch.
2. Build a Transition Team
Assign a transition team or a team leader to oversee the switch. This person will be your primary contact with Reis Informatica and will make sure that you communicate smoothly with your company and ours. Your transition manager will work with your leadership and IT management to mitigate risks, resolve issues, and update everyone on progress.
3. Pick Dates for Each Handover
Switching IT service providers is different from flipping a switch. It’s a process that requires careful coordination. Schedule dates for each handover, such as transitioning backup solutions, antivirus programs, and other critical systems. This coordination ensures a seamless transition without disruptions to your operations.
4. Anticipate Some Security Hardening
When Reis Informatica takes over your account, we prioritize security by eliminating all access points that your former MSP may have. This process, known as security hardening, ensures that your systems are secure from any potential vulnerabilities left by the previous provider. Please plan to allocate time and resources for this critical step.
How Reis Informatica Makes Switching IT Service Providers Easy
Documented Onboarding Process
At Reis Informatica, we have a documented onboarding process that ensures a smooth transition. Our non-technical onboarding session introduces our team and outlines communication protocols. We then assign a project manager to oversee the technical aspects, document your environment, and update all necessary documentation.
Automation Tools
Most of the transition work is done remotely using advanced automation tools. These tools allow us to deploy updates, security patches, and antivirus solutions quickly and efficiently. Our automation tools minimize disruptions to your employees, making the switch seamless and hassle-free.
Technology Roadmap
Switching to Reis Informatica marks the beginning of a strategic partnership. We collaborate with your team to develop a technology roadmap that aligns with your short-, medium-, and long-term goals. This roadmap includes methods, budgets, and timelines for reaching each goal, ensuring our partnership supports your business objectives.
Switching IT Service Providers Can Be Easier Than Ever
Switching IT providers can still present challenges, but it’s no longer the nightmare it once was. Expect a more complex transition if you have outdated infrastructure, on-premises databases, or if you’re in a rush. However, despite these hurdles, Reis Informatica’s well-honed processes, automation tools, and expertise ensure a smooth migration from your current MSP.
If you’re ready to make the switch, Reis Informatica is here to help. Our comprehensive onboarding process and dedicated support teams ensure your transition is seamless and hassle-free. Learn more about how top business leaders have successfully outsourced their IT needs with our expert guidance.
Contact us today to begin your journey towards a strategic, secure, and fully managed IT environment with Reis Informatica.
