Switching IT Providers Is Easier Than You Think. We Handle Everything.
Frustrated with missed SLAs, slow fixes, and zero accountability? We take care of every step of the switch — your team never misses a beat.
- Trusted by 200+ businesses across Canada since 2001
- Zero migration downtime, guaranteed
If Any of These Hit Home, You're Not Alone
Missed SLAs
Paying for 4-hour response and getting next-day callbacks. Downtime costs money.
Slow Fixes
Issues linger for days. Tickets disappear into a black hole. Workarounds pile up.
No Accountability
You don't know who to call, what's being worked on, or if your systems are secure.
Outsourced Support
You call 'support' and reach a different contractor every time. Nobody knows your setup.
Surprise Invoices
Fixed contract, but the bills keep growing. No explanation, no warning.
Security Blind Spots
Not sure if endpoints are patched, backups work, or ransomware could hit tomorrow.
The Switch Process in 4 Simple Steps
We've done this hundreds of times. You won't lose a file, an hour of productivity, or a wink of sleep.
01
Free Discovery Call
We learn your environment, pain points, and goals. No hard sell, just honest conversation.
02
We Audit Your Systems
We document your entire IT setup — hardware, software, licences, security, zero surprises.
03
Silent Migration
We run parallel to your existing provider, onboard systems, and test everything before cutover.
04
Go Live. Breathe Easy.
Cutover day is a non-event. Your team shows up, everything works, you're covered by 24/7 SOC.
From the First Audit to Your First Month of Managed Support — It's All Included.
What We Handle
- Full IT Environment Audit: Every device, licence, policy, and credential documented before we touch anything
- Coordination With Your Current Provider: Credentials, documentation, handoff, all handled by us
- RMM & Security Tool Deployment: Monitoring agents, endpoint protection, and backup deployed silently
- User Onboarding & Helpdesk Setup: Walk your team through new support channels, answer every question
- Verified Backup & DR Testing: You'll see proof before go-live, not just a promise
- 30-Day Hyper-Care Period: Senior engineers on standby; every ticket is a priority for your first month
Migration Timeline
- Day 1: Discovery Call & Scoping
- Days 2–5: Full IT Audit (silent)
- Days 6–14: Parallel Onboarding & Testing
- Day 15: Go-Live Day
- Days 15–45: 30-Day Hyper-Care
Businesses Across Canada Trust Reis Informatica
20+
Years serving Canadian businesses
200+
Successful MSP migrations completed
0
Migration-caused outages. Ever.
What You Get With Reis Informatica
Cybersecurity-First IT Management
Enterprise-grade protection - 24/7 SOC, EDR, patch management at SMB pricing.
100% Local Team
You always speak to a certified Canadian tech who knows your systems.
Transparent, Predictable Pricing
One flat monthly fee. No surprise add-ons or per-incident charges.
Guaranteed SLA Response Times
P1 critical issues get a response in under 1 hour contractual, not aspirational.
From Our Customers
“Reis Informatica is approachable, responsive, and highly professional. Their expertise in optimization, security, and integration has elevated our operations—and their commitment to protecting a non-profit’s budget truly sets them apart.”
— Tracy Van Kalsbeek, Executive Director
“Reis acts like our office’s I.T. department – and we can’t do without them… It’s a hassle-free experience that keeps our technology in tip-top shape.”
— Georgia Cunningham, President & CEO
Commonly Asked Questions About Switching What
We've never caused downtime during a migration. Silent parallel onboarding means everything is tested before we touch your production environment.
Zero-downtime migration, in writing. Backed by a contractual guarantee. If we cause disruption, we make it right — on our dime.
That's okay — we'll help you navigate it. We review your existing agreement and flag your options. The cost of staying often outweighs any exit fee.
We've helped dozens of businesses work through this. You're not trapped.
They won't even notice — until things work better. We match your existing tools wherever possible and handle all onboarding and training.
Most users can't tell anything changed on day one. That's intentional.
Stop Tolerating Bad IT Support. (Switch in 15 Days or Less.)
- No lock-in required
- 100% Local Team
- 30-min call, zero obligation