# Reis Informatica

> Reis Informatica is a Canadian managed IT and cybersecurity company serving small and mid-sized businesses in Southern Ontario and Alberta. Founded in 2001, headquartered in Kitchener, Ontario. 99.5% client retention rate. 20+ years of experience.

## Company Overview

Reis Informatica is a strategic IT consultancy and Managed Services Provider (MSP) that delivers managed IT, cybersecurity, cloud services, and AI-powered business solutions to SMBs across Ontario and Alberta. The company was founded in 2001 by Henrique Reis with a commitment to listening carefully and delivering smarter technology solutions. Reis Informatica acts as a true IT partner — not just a break-fix vendor — providing proactive, strategic technology management that turns IT into a competitive advantage.

- **Founded**: 2001
- **Headquarters**: 565 Trillium Drive Unit 1, Kitchener, ON N2R 1J4
- **Phone**: 1-866-999-7347
- **Email**: info@reisinformatica.com
- **Website**: https://reisinformatica.com
- **Client Retention**: 99.5%
- **Team**: Offices and team members in Ontario, Calgary, and Malaysia

## Services

### ManagedCare IT — Managed & Co-Managed IT Services
Full-service and co-managed IT programs tailored to SMBs. Includes unlimited help desk support, strategic IT planning, dedicated Client Success team and vCIO, proactive maintenance, data backup and disaster recovery, compliance support, and vendor management.

- **ManagedCare Complete**: Full-service IT management with unlimited support, strategic planning, governance, and compliance built in. Covers remote and onsite support.
- **ManagedCare Flex**: All the benefits of Complete at a lower price — includes business-hours support with flexible after-hours options.
- **Co-Managed IT**: Augments internal IT teams with additional resources, tools, and expertise.
- URL: https://reisinformatica.com/managed-it-services/

### Cyberscopic — Cybersecurity & SOC Services
24/7 North American SOC-backed cybersecurity program aligned to CIS and NIST controls. Designed for SMBs. Covers endpoints, identities, email, and networks with real-time layered defense, fast incident response, and compliance-ready frameworks.

- **24/7 SOC Monitoring & Response**: Real-time detection, alert triage, threat containment
- **Endpoint Protection (EDR)**: Advanced endpoint security with baseline standards and exception tracking
- **DNS & Safe Browsing Controls**: Blocks malicious sites, enforces safer browsing
- **Identity & Access Security**: MFA and conditional access
- **Email Security & Phishing Protection**: Stops phishing, BEC, and spam before it reaches inboxes
- **Vulnerability Management**: Regular scanning, patch prioritization, risk reporting
- **Compliance & Cyber Insurance Readiness**: Aligns to insurance requirements and regulatory frameworks
- URL: https://reisinformatica.com/cybersecurity-services/

### Cloud Services
Design, migration, and management of secure cloud environments. Supports public, private, and hybrid cloud across Microsoft 365, Azure, Google Workspace, and data center solutions.

- **Microsoft 365**: Tenant design, Exchange Online, SharePoint, OneDrive, Teams, governance, licensing optimization
- **Azure & Cloud Infrastructure**: Cloud VMs, storage, backups, site recovery, VPN/S2S, hybrid network setup
- **Google Workspace**: Tenant hardening, Gmail/Drive, permissions hygiene, license right-sizing
- **Microsoft + Google Coexistence**: Directory sync, identity brokering, mail flow, SSO
- **Hybrid & Data Center**: On-prem/cloud hybrid design, data center migrations, server consolidation
- URL: https://reisinformatica.com/cloud-services/

### AI Business Solutions
Secure, practical AI automation and intelligence tools for SMBs. Helps businesses automate repetitive tasks, build smart copilots, and turn internal data into insights — integrated with Microsoft 365, Google Workspace, ERP/CRM, and more.

- **Workflow Automation**: Trigger-based automations for onboarding, ticket triage, approvals, notifications
- **Copilots & AI Assistants**: Task-focused helpers for help desks, sales, and admin
- **Document & Data Processing**: Extract text from scanned documents, summarize emails, templated replies
- **Internal & External Chatbots**: Custom AI agents for intranets or websites with service-status and FAQ integration
- **Secure Knowledge Bases**: AI-searchable internal knowledge repositories built on approved data sources
- URL: https://reisinformatica.com/ai-business-solutions/

## Service Locations

- **Kitchener-Waterloo-Cambridge (Tri-Cities)**: Primary service area. On-site and remote support for businesses across Kitchener, Waterloo, and Cambridge. — https://reisinformatica.com/kitchener-waterloo-managed-it-services/
- **Mississauga & Greater Peel Region**: Managed IT, cybersecurity, cloud, and AI solutions for Mississauga-area businesses. — https://reisinformatica.com/mississauga-managed-it-services/
- **Woodstock, ON**: IT and cybersecurity services for businesses in Woodstock and Oxford County. — https://reisinformatica.com/woodstock-managed-it-services/
- **Calgary, AB — Energy Sector**: Specialized managed IT and cybersecurity for oil & gas companies in Calgary and Alberta. SCADA security, NERC CIP compliance. — https://reisinformatica.com/calgary-energy-it-services/

## Industries Served

- **Medical & Dental Practices**: EMR/EHR integration, PHIPA compliance, secure patient data management — https://reisinformatica.com/medical-dental-it-services/
- **Professional Services** (law firms, accounting, consulting): Data security, compliance, secure communications — https://reisinformatica.com/professional-services-it/
- **Retail & eCommerce**: POS system support, PCI DSS compliance, 24/7 uptime — https://reisinformatica.com/retail-ecommerce-it-services/
- **Construction**: BIM system support, jobsite connectivity, secure data management — https://reisinformatica.com/construction-it-services/
- **Manufacturing**: OT/IT convergence, 24/7 uptime, production system security — https://reisinformatica.com/manufacturing-it-services/
- **Transportation**: Fleet connectivity, dispatch systems, logistics IT support — https://reisinformatica.com/transportation-it-services/
- **Energy / Oil & Gas**: SCADA security, NERC CIP compliance, remote site connectivity — https://reisinformatica.com/energy-oil-gas-it-services/

## Case Studies

- **Bingemans** (entertainment/hospitality, KW): Enterprise-grade network reliability for a high-demand entertainment destination. Stabilized network environment, eliminated outages, enabled seamless guest experiences. — https://reisinformatica.com/case-studies/bingemans/
- **Kitchener-Waterloo Oktoberfest (KWO)** (non-profit/events): Secure, modern, and reliable technology for Canada's largest Bavarian festival. Modernized outdated systems, strengthened security, and streamlined operations. — https://reisinformatica.com/case-studies/kwo/
- **London Public Library** (public sector/education): Seamless Microsoft 365 cloud migration with no downtime, improved security, and stronger community service delivery. — https://reisinformatica.com/case-studies/london-public-library/
- **WRHN Foundation** (healthcare non-profit): IT unification for a newly merged hospital foundation. Merged two foundations into a secure, unified IT environment supporting fundraising operations. — https://reisinformatica.com/case-studies/wrhn-foundation/
- **SG Cunningham** (construction, Ontario): Reliable IT support that builds confidence on every jobsite across Ontario. — https://reisinformatica.com/case-studies/sg-cunningham/

## Key Pages

- [Home](https://reisinformatica.com/)
- [About Reis Informatica](https://reisinformatica.com/about/)
- [Our Team](https://reisinformatica.com/about/our-team/)
- [Partners & Technology Stack](https://reisinformatica.com/partners/)
- [Case Studies](https://reisinformatica.com/case-studies/)
- [Blog / Resources](https://reisinformatica.com/blog/)
- [Careers](https://reisinformatica.com/careers/)
- [Contact Us](https://reisinformatica.com/contact/)
- [Giving Back](https://reisinformatica.com/giving-back/)
- [Webinar: Lead Secure AI Adoption](https://reisinformatica.com/webinar-lead-secure-ai-adoption-with-strategic-insights/)

## Recent Blog Posts

- [Virtual CIO Services: Strategic IT Leadership for Growing Canadian Businesses](https://reisinformatica.com/virtual-cio-services-strategic-it-leadership-for-growing-canadian-businesses/) (May 2026)
- [5 Signs Your Kitchener SMB Is Ready to Implement AI](https://reisinformatica.com/5-signs-your-kitchener-smb-is-ready-to-implement-ai/) (May 2026)
- [Business Data Breach Prevention: A Leader's Guide to Staying Secure in 2026](https://reisinformatica.com/business-data-breach-prevention-a-leaders-guide-to-staying-secure-in-2026/) (May 2026)
- [How Calgary's Oil & Gas Companies Are Gaining a Competitive Edge with AI](https://reisinformatica.com/how-calgarys-oil-gas-companies-are-gaining-a-competitive-edge-with-ai-and-the-it-foundation-that-makes-it-possible/) (May 2026)
- [What Is an AI Readiness Assessment? (And Does Your Business Need One?)](https://reisinformatica.com/what-is-an-ai-readiness-assessment-and-does-your-business-need-one/) (May 2026)
- [Freeware Computer Security: Is "Free" Actually Safe for Your Business in 2026?](https://reisinformatica.com/freeware-computer-security-is-free-actually-safe-for-your-business-in-2026/) (May 2026)
- [Cloud Services for Small Business in Waterloo: A 2026 Strategic Guide](https://reisinformatica.com/cloud-services-for-small-business-in-waterloo-a-2026-strategic-guide/) (May 2026)
- [Reliable IT Support for Law Firms in Kitchener: A 2026 Guide](https://reisinformatica.com/reliable-it-support-for-law-firms-in-kitchener-a-2026-guide-to-legal-tech/) (May 2026)

## Sitemap

- XML Sitemap Index: https://reisinformatica.com/sitemap_index.xml
- Full AI Index (llms-full.txt): https://reisinformatica.com/llms-full.txt